Policy has been deleted

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Policy has been deleted

Feedback Type: Problem

Product Area: Domino Server

Technical Area: Functionality

Platform: Windows 2003 server

Release: 8.5

Reproducible: Not attempted

Hi, we have upgraded our admin server to 8.5 and allowed the address book template to replicate. WE are also merging Domino domains. The old domains are running 6.5.6. As servers move in to the new domain they get the 8.5 NAB design and template. Yesterday we had a massive problem where all the policy documents for the merged servers suddenly showed all the associated Settings documents as "Document has been deleted" - even though all the settings documents had been copied into the new address book and were available. The administrator involved re-selected them - and later recreated them created them - and then had horrendous problems as really weird things happened - eg all mail in and out was set to encrypted - which meant Blackberry users couldn't read it - mail file location was changed to On Server - for remote clients that used a local replica. He had a terrible time all day fixing it and finding it went wrong again. IBM have said that the issue is caused by the the policies being edited on a 6.5 server. It must be done on an 85 server using an 85 client. But this doesn't explain why the settings docs appeared as "Deleted" - which was why he had to make the changes in the first place. WE have another set of policy docs that also show the settings docs as deleted. It is possible for me to re-select them from an 85 client on an 85 server - but I am reluctant to do so after the problems my colleague had yesterday! Especially as the policies concerned refer to our HQ server where all our most senior people work! Has anyone had experience of this? Would really appreciate any advice on this, many thanks in advance, Anne

Feedback number WEBB7RMHU6 created by ~Lisa Frojumikony on 05/01/2009

Status: Open
Comments:

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Policy has been deleted (~Lisa Frojumiko... 1.May.09)

. . problem with re-creating from a pre... (~Lisa Frojumiko... 1.May.09)

. . Contact IBM Lotus Support... (~Holly Lopfooko... 1.May.09)

. . . . IBM Support (~Lisa Frojumiko... 1.May.09)

. . Do you have a screen shot of what y... (~James Reveluly... 1.May.09)

. . . . Screen shot? (~Lisa Frojumiko... 1.May.09)

. . How did you merge the domains? (~Olga Prefooplo... 1.May.09)

. . . . Merge domain (~Lisa Frojumiko... 1.May.09)

. . . . . . Edit the Explicit/Org Policy Doc & ... (~Holly Lopfooko... 1.May.09)

. . . . . . . . Edit the Explicit/Org Policy Doc & ... (~Denise Breweli... 1.May.09)

. . . . . . . . . . Quick follow up - Edit the Explicit... (~Denise Breweli... 1.May.09)

. . . . . . . . . . . . Policies- beware using 6.5 admin cl... (~Lisa Frojumiko... 6.May.09)

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